Returns & Exchanges
At Blue Leaf Bathware & Tiles, we strive for complete satisfaction with every renovation project. If your tiles or fixtures aren't a perfect fit, you can return eligible items within 30 days of delivery provided they are in their original packaging and resaleable condition.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and photos of the items you wish to return to receive a Return Authorization number.
- 2.Secure Packaging
Carefully repackage your items in their original boxes, ensuring that fragile bathware and tiles are cushioned to prevent breakage during transit.
- 3.Shipping and Drop-off
Affix the provided return label to your package and drop it off at an authorized courier point or schedule a professional pickup for bulky vanity units.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.